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Courtyard by Marriott - Boone
Actively hiring
Bankett Kellner/In (m/w/d)
- Workplace
- On-site
- Commitment
- Full-time
- Posted
Location
Köln, Germany
As a Banquet Server (Guest Service Expert) at Marriott International in Köln, you deliver a wide range of food and beverage services that turn a meal into a memorable guest experience. You set tables, communicate with the kitchen, interact with and serve guests, and keep work areas and supplies clean. The role requires being on your feet and moving throughout the shift, managing the menu, and handling objects and equipment safely. You follow company policies, uphold quality standards, and maintain a professional appearance and communication style at all times.
Responsibilities
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None