The Event Coordinator supports the company's rotating popup restaurant events inside client offices, ensuring each event runs smoothly from setup to teardown. The role involves being onsite to prepare and clean equipment and site areas, troubleshoot issues such as late deliveries or incorrect orders, and resolve technical problems with POS systems and menu boards. The coordinator provides real-time customer service, coaches customers on the mobile app, and conducts audits of restaurant event setups to maintain consistency and quality. Critical hours are over lunch, and the position works about 20 hours per week, escalating issues to the Operations Manager when needed.

Responsibilities

Support Fooda events in a variety of capacities, including being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Requirements

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
Monday - Friday 20 hours a week

Nice to have

You are organized and detail oriented. Type-A personality is a plus!
Prior catering or serving experience strongly preferred

Benefits

Competitive wages $20/hr
Paid time off
A flexible part-time schedule (20 – 25 hours per week)
401k Retirement Savings Plan with company match
Pre-tax commuter expense benefit
Long-term opportunities for advancement within Fooda
Networking opportunities for work or career with local restaurants
A fulfilling, challenging work experience and free food!

Event Coordinator (Part-Time)

Responsibilities

Requirements

Nice to have

Benefits