The Event Supervisor will take full ownership of security operations for a 3-day outdoor comedy festival at Erindale Park, Mississauga. Responsibilities include supervising front gate operations, conducting patrols, enforcing alcohol compliance, controlling access to restricted areas, and leading the on-site security team. The role requires coordinating with event organizers and authorities, managing incident response, and ensuring compliance with relevant regulations.

Responsibilities

Supervise all front gate operations including ticket verification, crowd flow management, and bag searching of patrons
Direct and conduct regular foot patrols across the Erindale Park festival grounds throughout each shift
Monitor and secure the perimeter, festival zones, and all access points on an ongoing basis
Enforce AGCO alcohol service regulations and event liquor policies; monitor licensed areas and ensure Smart Serve compliance throughout
Control and enforce access to backstage areas, production zones, and all restricted sections of the festival site
Manage artist, crew, and vendor credentialing and liaise professionally with talent representatives and production staff
Assume full supervisory responsibility for the on-site security team across all three event days
Assign posts, manage gate assignments and rotation schedules, and maintain operational momentum throughout each shift
Conduct shift briefings, provide real-time direction, and coach team members as required
Complete and review incident reports, shift logs, and equipment tracking with accuracy and timeliness
Provide oversight and leadership of security guards and team leads; provide coaching and discipline if necessary
Collaborate with event organizers, ASP management, other security organizations, and local authorities
Investigate, report, and respond to any incidents; serve as the point of direction for the site team in emergency situations
Assist in emergency situations such as evacuations and medical incidents; be responsible for keys, radios, and equipment tracking during shift changes
Work in compliance with OHSA, AODA, CCC, PSISA, and AGCO regulations
Perform other relevant functions as required by ASP management and the event client

Requirements

Must be 18 years of age or older
Demonstrated experience supervising complete events from front gates (including bag searching) to patrol, alcohol compliance, and backstage — event experience is required
Eligible to work in Canada
Must possess a valid Ontario Security Guard Licence (PSISA) — mandatory
Must possess valid Smart Serve certification — mandatory
Must possess valid Standard First Aid with CPR-C and AED certification — mandatory
Must be available for all 3 event days: September 11, 12, and 13, 2026 (noon to midnight each day) — all 3 days mandatory
Strong written and verbal communication skills, including professional radio use
Ability to work in a crowded, high-energy environment, think critically, and lead a team under pressure
Able to walk extended distances and work in all weather conditions for 12-hour shifts

Benefits

We care about our team and their personal and professional success
Enjoy a diverse and engaging work environment
Work at an award-winning organization with a people-first mentality
Opportunities for learning and growth