National Events Associate

The National Events Associate is a key member of the National Events Team, providing operational, administrative, and logistical support for the planning and execution of complex national programs across multiple destinations. This role partners closely with National Senior Events Managers, the National Director of Events, and local teams to coordinate program deliverables, support cross-market collaboration, and ensure a consistent, high-quality client experience. The associate will independently manage smaller programs and assigned components, keeping timelines, budgets, client communications, supplier logistics, staffing details, and program documentation organized and on track.

Responsibilities

• Support National Events Managers and the National Director of Events in planning and executing large-scale national programs across multiple markets and destinations.
• Independently manage smaller national programs and assigned program components, including logistics, timelines, budgets, vendor management, and client communications.
• Develop and maintain key program documentation, including program briefs, manifests, staffing plans, signage packages, transportation grids, and client deliverables.
• Coordinate across multiple territories to ensure seamless execution and alignment with national program standards.
• Attend and support site visits, planning meetings, and on-site program execution as assigned.
• Assist in managing national account timelines, deliverables, and operational milestones.
• Maintain proactive client communication to ensure deadlines, expectations, and deliverables are met.
• Build trust with clients and internal stakeholders through responsiveness, professionalism, and attention to detail.
• Partner with local events teams, sales, creative, procurement, and finance teams to ensure clear communication and successful program execution.
• Source, evaluate, and coordinate suppliers while ensuring compliance with company standards and client goals.
• Maintain accurate program information in Salesforce and other operational platforms.
• Support budget development, estimates, reconciliations, scopes of work, invoices, vendor payments, and expense tracking.
• Coordinate event staff assignments, communications, schedules, and training for on-site execution.
• Troubleshoot operational challenges in real time and implement practical solutions.
• Share best practices, lessons learned, and process improvements with the broader team.
• Consistently demonstrate Access Values: Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, and Service Obsession.

Nice to have

• Experience supporting or managing large-scale meetings, events, incentive programs, destination management programs, or multi-market programs.
• Strong organizational skills with the ability to manage multiple programs, deadlines, and priorities in a fast-paced environment.
• Experience working with clients, suppliers, vendors, and internal cross-functional teams.
• Familiarity with Salesforce or similar CRM and operational platforms.
• Budgeting, reconciliation, contract, invoice, and vendor payment experience.
• Ability to adapt quickly to changing client needs, market conditions, and program requirements.
• Strong written and verbal communication skills with a high level of professionalism and attention to detail.
• A proactive, solutions-oriented mindset and comfort escalating risks or concerns when appropriate.
• Interest in identifying process improvements, scalable tools, and best practices for national program execution.
• Commitment to sustainability and identifying local or environmentally responsible supplier options when possible.

Benefits

• Certified as a Great Place to Work – 3 years in a row and counting!
• 55+ years in the industry!
• Women-owned and women-led
• Fun, creative, and supportive culture
• Focus on recognition and employee value – including annual and quarterly awards
• Paid day off to serve your local community
• Annual all-company retreat to connect, learn, and have fun together
• Annual qualifier-based incentive trip for top performers (certain departments eligible)
• Regional team outings
• Monthly companywide meetings to connect, learn, and celebrate wins
• Highly competitive total compensation, including strong base salary and quarterly bonuses
• Very strong performance-based quarterly commission plans
• 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
• Monthly cell phone stipend
• Flexible schedule opportunities
• Generous PTO
• Sick days
• 9 full holidays
• 5 half days off prior to holidays to unplug early
• 2 floating holidays off to be used on holidays of your choice
• ½ day Fridays in July & August (based on achievement of goals)
• Extensive menu of health plans to choose from
• Paid parental leave
• Pet insurance program
• Employee Assistance Plan (EAP)
• Mentorship program
• “Masterclasses” in industry/department-specific topics
• State-of-the-art technology platforms and tools – including training
• Annual and monthly meeting content that focuses on professional development