As Assistant Groups & Event Manager, you will look after event guests and coordinate events with all internal departments. You will handle group enquiries, prepare quotations, contracts and invoices, and create forecasts and reports. You will also maintain customer relationships, support sales activities, and ensure compliance with hotel standards. Additionally, you will act as the point of contact for the team in the manager's absence and draw up training and rota schedules.

Responsibilities

You’ll look after our event guests – working closely with your team from early morning until late
You’ll coordinate events with all internal departments and ensure that everyone has all the necessary information
You’ll be responsible for translating menus and various event and sales documents (German/English)
You will be responsible for all group enquiries for 8 rooms or more
You will be responsible for preparing quotations, contracts and invoices
You will prepare forecasts, reports and sales analyses
You will attend internal meetings
You will act as the point of contact for the team in the manager’s absence
You will draw up training and rota schedules
You will actively maintain customer relationships and support sales activities
You will ensure compliance with hotel standards and quality assurance in the events department
You will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stay
You conduct customer meetings on site and follow these up with telephone discussions.
You organise tours of the premises for event and corporate clients
You prepare for each shift and ensure that everything is tidied up afterwards
You keep a clear overview, even when every room in the hotel is booked out and things are getting hectic

Requirements

You have professional experience in a similar role and are a passionate host
You are an open and communicative person who isn’t afraid to stand your ground when necessary
You enjoy working with people and inspiring them
You are passionate about good food and drink and enjoy discovering new concepts
You bring not only your skills but also your personality to the role
You are fluent in German and English

Benefits

After successfully completing your probation period you have the opportunity to switch to a 4-day workweek
Stay up to 10 nights per year free of charge at our 25hours hotels
As part of Ennismore, benefit from generous discounts at our bars, restaurants, and hotels worldwide
You’ll have the freedom to bring in your own ideas and experiment creatively
Enjoy attractive offers from our many cooperation partners
Be part of our colorful staff parties and vibrant tribe spirit

Assistant Groups & Event Manager (f/m/d)

Responsibilities

Requirements

Benefits