As an Audio Visual Technician at SLS The Red Sea, you will ensure seamless audio-visual support across the resort's events, meetings, entertainment venues, and guest experiences. You will set up, operate, maintain, and troubleshoot AV systems, working closely with Engineering, Events, Banquets, Entertainment, and IT teams to deliver flawless technical execution that reflects SLS standards.

Responsibilities

Set up, operate, and dismantle audio-visual equipment for meetings, conferences, weddings, banquets, entertainment events, and special functions.
Operate sound, lighting, projection, and video systems during live events to ensure smooth and professional execution.
Perform preventive maintenance and routine inspections of all AV equipment to ensure reliability and optimal performance.
Troubleshoot and resolve technical issues related to microphones, speakers, mixers, projectors, LED screens, displays, and other AV systems.
Provide professional on-site technical support for VIP guests, executive meetings, and high-profile events.
Maintain strong knowledge of AV equipment, event requirements, technical setups, and operational procedures.
Coordinate with Events, Banquets, Entertainment, IT, and Engineering teams to ensure all technical requirements are delivered effectively.
Support conference rooms, boardrooms, meeting spaces, entertainment venues, digital displays, and in-room AV systems across the resort.
Ensure all AV equipment is properly maintained, stored, and handled in accordance with manufacturer guidelines and resort standards.
Maintain accurate records of equipment inventory, maintenance activities, repairs, and service requirements.
Assist with the installation, testing, and commissioning of new audio-visual equipment and systems.
Coordinate with external AV suppliers and contractors when required, ensuring work is completed according to SLS standards.
Maintain a clean, organized, and safe working environment while following all health, safety, and operational procedures.
Respond promptly to AV service requests and minimize disruption to guest experiences and resort operations.
Maintain a professional appearance and represent SLS The Red Sea with confidence, reliability, and a service-oriented mindset.
Contribute to a positive team environment through collaboration, effective communication, and proactive support.

Requirements

Minimum of 2 years’ experience in Audio Visual operations within a luxury hotel, resort, or high-end event environment.
Technical knowledge of professional audio, video, lighting, and presentation systems.
Experience in operating and maintaining AV equipment for events, conferences, weddings, and entertainment programs.
Knowledge of AV troubleshooting, preventive maintenance, and basic equipment repairs.
Understanding of electrical safety practices and AV system installations.
Strong attention to detail with excellent problem-solving abilities.
Ability to remain calm, professional, and service-focused in a fast-paced environment.
Strong communication skills with the ability to collaborate effectively with multiple teams.
Proficient in English communication (written and spoken).
Flexible to work shifts, weekends, holidays, and special events as required.