As the Banquet & Events Manager, you will lead the delivery of weddings, conferences, corporate events and banquet operations at The William Inglis Hotel – MGallery Collection. You will support wider Food & Beverage outlets when events are not in operation, working closely with the Food & Beverage Manager and Chef de Cuisine. Your role involves hands-on leadership, developing your team, and ensuring elevated guest experiences across the hotel.

Responsibilities

Lead the operational delivery of weddings, conferences, corporate events and functions
Lead, coach and inspire Food & Beverage teams across events and daily operations.
Deliver elevated guest experiences in line with MGallery and luxury service standards.
Partner closely with Sales, Events and Kitchen teams to ensure seamless event execution.
Lead service briefings, team communication and operational planning.
Develop supervisors and emerging leaders through coaching, feedback and hands-on support.
Foster a positive team culture built on trust, accountability and collaboration.
Support departmental revenue, profitability and commercial performance.
Build strong relationships with guests and clients, personalising experiences and exceeding expectations.
Support labour management, rostering and operational efficiency.
Identify opportunities to enhance service, revenue and guest satisfaction.
Uphold HACCP, WHS, Accor and MGallery standards across all operations.

Requirements

Proven experience managing events, conferences, weddings or functions.
Proven Food & Beverage leadership experience, with a background in luxury hotels, premium venues or high-volume hospitality environments preferred.
Strong knowledge of restaurant and banquet operations.
The ability to lead, coach and inspire high-performing teams.
Strong commercial awareness, with experience in labour management and financial reporting advantageous.
Excellent communication and stakeholder management skills.
A genuine passion for guest service and creating memorable experiences.
A calm, organised and solutions-focused approach in a fast-paced environment.
Full working rights in Australia.
Flexible availability across a 7-day operation, including weekends and peak periods.
Current Responsible Service of Alcohol (RSA) certification.

Benefits

Global opportunities with Accor, one of the world’s leading hospitality groups.
Exclusive benefits including discounted accommodation, dining and experiences worldwide through Accor and ALL Heartists®.
Learning and development through industry-leading training and career opportunities.
Recognition and rewards that celebrate your achievements.
A supportive team culture where you'll work alongside passionate and inclusive people.
Complimentary onsite parking for your convenience.