En tant que Banquet Manager, vous serez l'architecte et le chef d'orchestre des expériences événementielles de l'hôtel Rimrock Banff. Vous superviserez la planification, l'exécution et le raffinement des événements à travers la propriété, en veillant à ce que chacun soit irréprochable sur le plan opérationnel, visuellement intentionnel et émotionnellement significatif. Ce rôle allie leadership stratégique et présence sur le terrain, guidant les équipes, façonnant le flux et s'assurant que chaque moment se déroule avec clarté et contrôle.

Responsibilities

Lead the end-to-end planning and execution of meetings, celebrations, and multi-day programs.
Oversee event timelines, room transitions, service pacing, and guest flow to ensure seamless delivery.
Act as the primary operational lead on-site, maintaining control, calm, and clarity during live events.
Uphold financial, operational, and brand standards without compromising guest experience.
Translate client vision into structured, experience-driven event formats.
Partner closely with Culinary and Beverage leaders to deliver chef-driven menus and curated beverage moments.
Ensure elevated non-alcoholic offerings, coffee cart activations, and bar programs are executed with intention.
Identify opportunities to elevate experiences through rituals, memory elements, and thoughtful touches.
Lead, schedule, and support Events service teams, including Lead Servers.
Set clear expectations, provide real-time guidance, and maintain high standards during execution.
Foster a culture of accountability, pride, and precision in fast-paced, high-expectation environments.
Work closely with Conference Services Managers on Event flows and plannings.
Act as the primary point of contact for planners and clients, building trust through consistency and composed leadership.
Communicate clearly with internal partners to align resources, timing, and service delivery.
Ensure post-event reflection and refinement to continuously improve execution.

Requirements

Proven experience in events, banquets, or large-scale hospitality leadership.
Strong operational discipline paired with creative, experience-led thinking.
Confidence leading teams in structured, high-expectation environments.
Excellent planning, communication, and problem-solving skills.
A calm, composed presence that instills trust in both clients and teams.
Proserve certification required.
Ability to respond quickly and safely to changing conditions, tight timelines, and operational demands.

Nice to have

Experience delivering multi-day programs or complex event flows.
Familiarity with luxury brand standards such as Forbes or LQA.
A strong eye for design, flow, and experiential detail.
The ability to thrive in fast-paced environments where priorities shift quickly and precision matters.

Benefits

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation.