Event Sales & Services Assistant Manager

Responsibilities

• Actively engaged in direct sales outreach and other sales activations as required. Participation to include but not limited to Sales Blitz’s, Prospecting Initiatives, Site Inspections and Client Events
• Manage all aspects of multi-day small to medium meetings & events as the sole contact, in partnership with the operations teams.
• Co-ordination and assistance of weddings alongside Senior management, wedding planners, vendors and partners.
• Facilitate all operations for small to medium size off property catered events to include local offices, event venues and boat catering.
• Ensure Banquet Event Orders & Group Resumes are completed and accurate for distribution as required
• Initiate the Event Services booking process by creating account bookings, contracts, establishing departmental files and generating timely notifications as it pertains to all types of guest and client inquiries
• Active solicitation of client guarantees and the timely distribution of the information in accordance with established departmental processes and as requested.
• Manage deposit creation and collection in partnership with the on-property accounts team.
• Work closely with Group Rooms Specialist to ensure accuracy in VIP arrival times & VIP status where appropriate.
• Managing the design and printing of custom projects including – menus for weddings and events; event diagrams and seating floorplans.
• Administrative duties as assigned to support the team in peak season.
• Any other tasks assigned by the Director Event Sales and Services.

Requirements

• A minimum of 2 years’ previous experience in event operations is required.
• Experience in a luxury hotel sales environment preferred.
• Strong computer literacy with MS Office programs (Excel, Word, PowerPoint, Outlook) is required
• High energy with exceptional organization, interpersonal and communication skills, both written and verbal
• Must be a creative and effective person, possessing a high degree of professionalism both in appearance and telephone manner
• Must be able to work independently and maintain a positive attitude within a very busy environment
• Must be a proven team player who is motivated and can take initiative
• Ability to multitask and take directions from numerous sources
• Highly responsible and reliable
• Must be flexible in availability as long hours may be required depending on business levels
• Bachelor’s degree in Hotel Management and/or equivalent experience working in the hospitality industry is a definite asset
• Required to work evenings and weekends as necessary