We are looking for an enthusiastic and detail-oriented Events Manager to join our dynamic team in Udaipur, India. In this role, you will be the driving force behind creating memorable experiences and seamlessly executing events that exceed expectations. You will take ownership of every event from conception to completion, ensuring flawless coordination, exceptional service delivery, and outstanding customer satisfaction. If you are passionate about bringing people together and thrive in a fast-paced, collaborative environment, we would love to hear from you.

Responsibilities

Plan, organize, and execute events across all venues, ensuring meticulous attention to detail and adherence to quality standards
Manage all aspects of event logistics, including venue selection, vendor coordination, timeline development, and resource allocation
Develop and maintain comprehensive event budgets, conduct P&L analysis, and track expenses to ensure profitability and cost efficiency
Coordinate with internal teams and external stakeholders to communicate event details, timelines, and expectations clearly and transparently
Lead and mentor event staff, providing training, guidance, and support to foster a collaborative and high-performing team environment
Ensure compliance with health, safety, and food hygiene regulations (HACCP standards) throughout all event operations
Manage customer relationships by listening to client needs, providing expert recommendations, and addressing concerns with empathy and professionalism
Identify and implement upselling opportunities to drive revenue growth and maximize event profitability
Maintain detailed records of event planning, vendor contracts, invoicing, and post-event evaluations for continuous improvement
Conduct pre-event briefings and post-event debriefs with team members to ensure alignment and capture lessons learned
Develop and implement Standard Operating Procedures (SOPs) for event management, ensuring consistency and operational excellence
Monitor inventory, manage stock levels, and coordinate procurement to support event requirements
Demonstrate flexibility and resilience by adapting to changing circumstances and managing multiple events simultaneously
Contribute to the organization's overall success by embodying company values and maintaining a positive, can-do attitude

Requirements

Proven experience as an Events Manager, Operational Events Manager, or similar role in event planning and coordination
Demonstrated ability to work effectively in fast-paced, dynamic environments while maintaining composure and attention to detail
Strong project management skills with the ability to juggle multiple events and priorities simultaneously
Excellent organizational and time management abilities, with a track record of meeting deadlines
Proficiency with event management software, booking systems, and Microsoft Office Suite
Solid understanding of budgeting, financial analysis, and P&L management
Exceptional interpersonal and communication skills, both written and verbal
Proven ability to lead, motivate, and develop team members in a supportive and collaborative manner
Customer-focused mindset with a commitment to delivering exceptional service and building lasting relationships
Strong problem-solving and crisis management capabilities with the ability to make decisive decisions under pressure
Knowledge of health, safety, and food hygiene regulations relevant to event management
Sales acumen and ability to identify revenue-generating opportunities
Flexibility with working hours, including evenings and weekends as required by event schedules
Innovative thinking with a willingness to experiment with new ideas and approaches
Ability to work collaboratively with cross-functional teams and external vendors

Nice to have

Preferred: Experience in hospitality, hotel management, or luxury event environments
Preferred: Certification in event management or related field

Benefits

An opportunity to be with world’s preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor.