As an Events Operations Waiter at Lotti's, you will ensure the smooth running of the apartment, handle guest requests, and manage on-the-day catering arrangements. You'll be the gatekeeper for meeting room logistics, maintaining room setups, overseeing food and beverage, and coordinating with the hotel team to deliver a great guest experience. This role involves some administrative tasks and requires comfort with technology.

Responsibilities

You’re our gatekeeper for our meeting room logistics. You know who’s who and what’s what.
Maintain the meeting room area, ensuring all rooms are set up correctly and kept tidy at all time.
You keep on top of our meeting room maintenance and ensuring all the rooms are set up correctly, ensuring billing and checking in and out for events are smooth.
You make sure the food and beverage in the space is top notch at all times, and our guests have everything they need.
You work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they leave, and beyond.
And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!
Tech? No issue. You know your HDMI from your USB and your Mac from a PC. Or, if you’re a technophobe (like some of us!) you’re willing to sink your teeth in and learn the ropes. It is the 21st century after all…

Requirements

Individuals. You’re looking for a place where you can be you; no clones in suits here.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other and has fun along the way.
You are scarily organised, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in.
Nothing is an issue for you - you know what our guests want even before they do.
Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
You pay attention to the details and care about creating great work.

Benefits

Become part of a team that’s very passionate about creating great hospitality experiences.
Competitive salary.
25 days holiday (plus bank holidays) and pension.
Food on us during your shift.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
Paid time off to volunteer with one of our partner charities.
Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
Excellent discounts across The Hoxton and the global Ennismore family.