Back to jobs
Logo of AirOps
AirOps
Actively hiring

Marketing & Sales Operations Manager

Workplace
On-site
Commitment
Full-time
Posted
Location
New York, United StatesSan Francisco, United States

This role is for a Marketing & Sales Operations Manager who will own the inbound requests that keep a fast-growing sales and marketing org running, including routing changes, account movement, commission fixes, form and campaign setup, event operations, and reporting asks. Reporting to the Revenue Operations Leader, you'll work inside HubSpot, Clay, Apollo, QuotaPath, and Crossbeam to build forms and campaigns, set up marketing events, fix what's broken, and keep data clean. You'll also use Claude and Notion to document processes and move faster. The role offers real ownership from day one, not a queue of tickets in a large ops org.

Responsibilities

  • Responsiveness to sales and marketing team requests, cutting the time between an ask and a resolved routing, account, or commission issue.
  • Data hygiene across HubSpot, keeping records clean enough that reporting and routing logic stay reliable as the team scales.
  • Workflow and integration health across HubSpot, Clay, Apollo, QuotaPath, and Crossbeam, catching and fixing breakages before they slow the team down.
  • Marketing campaign execution end to end: form builds, event setup, and campaign launches in HubSpot, without waiting on engineering.
  • Campaign performance analysis, turning form and event data into reporting the team can actually act on.
  • Commission accuracy in QuotaPath, resolving discrepancies before they become a rep escalation.

Requirements

  • Hands-on HubSpot experience in a SaaS environment: real configuration and troubleshooting, not just admin panel familiarity.
  • Experience building marketing forms, campaigns, and event setups from scratch, not just editing existing ones.
  • A track record of fixing operational issues (routing, data, commission) without needing a detailed spec handed to you.
  • Comfort working across both sales and marketing ops, not siloed into one side.
  • Experience keeping CRM data clean at scale and building habits that prevent it from degrading again.

Nice to have

  • Experience with Clay, Apollo, QuotaPath, or Crossbeam specifically.
  • Familiarity using AI tools like Claude to speed up ops work.

Benefits

  • Equity in a fast-growing startup
  • Competitive benefits package tailored to your location
  • Flexible time off policy
  • Parental Leave
  • A fun-loving and (just a bit) nerdy team that loves to move fast!