Event Support Engineer, Event Productions

The EMEA Event Productions team is seeking a versatile video engineer to support customers with their events, filming, and post-production. The role involves handling multiple productions from beginning to end, setting up and operating equipment, directing event operations, and capturing and editing video content. The engineer will work independently and collaborate with internal teams to maintain high production standards, with travel within EMEA required.

Responsibilities

• - Working with customers on the technical delivery of productions.
• - Setup and de-rig all equipment before and after a production, e.g. cameras, audio systems, vision mixers, play back systems and lights.
• - Direct and own event operations during a production.
• - Develop, document and maintain production/AV standards and drive process improvements.
• - Capture and edit video content including interviews, highlights, and promotional videos.
• - Ability to operate in the role autonomously, lead, train and oversee vendor personnel when required.
• - Work effectively and productively with team members and all levels of the organization.
• - Promptly report all needed equipment repairs and ensure preventive maintenance is performed.
• - Professional, and service-minded communication with customers and co-workers in all modes: phone, email, instant message, text or in person.
• - Raise the bar for our customers by searching out opportunities to evolve our services and to help others improve their skillsets and processes.
• - Ensure all Health and Safety policies are followed to ensure the safety of yourself and others.
• - Ensure all Security policies are followed to ensure our customer data is protected.

Requirements

• Experience designing, transporting, setting up, and operating production equipment, including audio and lighting equipment, for field and studio productions
• Experience with video encoding and streaming media standards
• Experience with written and verbal communication and presentation
• Experience using strong customer service, communication, and interpersonal skills
• 2+ years of professional experience in video production, or broadcast/events camera operation
• Strong working knowledge of Adobe Premiere Pro or DaVinci Resolve ### Preferred qualifications

Nice to have

• Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
• Experience working on and delivering end to end projects independently
• Bachelor's degree in film, media, production, marketing
• Experience in corporate, broadcast, or live event environments
• Knowledge of streaming technologies and integration with live event workflows
• Knowledge/experience operating Ross video products