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Program Manager, Brand Events, Brand Engagement & Experiences
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Mid-Level
- Salary
- $55,600-97,400/yr
- Posted
Location
Austin, United States
The Program Manager will support the planning and execution of customer-facing events for Whole Foods Market's Brand Engagement & Experiences team. This role involves coordinating event logistics, managing vendors and supplies, and ensuring a positive customer experience during on-site execution. The manager will also track event communications and registrations, gather post-event feedback, and identify process improvements. Additionally, they will support project management of the annual Trends Report and integrate trends into experiential events.
Responsibilities
- - Work with Experiential lead to support the planning and execution of customer-facing events
- - Coordinate event logistics including vendor management, supplies, signage, transportation, and venue requirements
- - Support on-site event execution, troubleshooting operational issues and ensuring a positive customer experience.
- - Own and track event communication, registrations and post-event feedback
- - Identify opportunities to improve event processes, increase efficiency, and enhance the customer experience
- -Support project management of annual Trends Report as needed, including integration of trends into experiential events
Requirements
- Bachelor's degree in a relevant field or equivalent work experience
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience managing projects in a fast pace environment
- Experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)
- • 3+ years of experience in event management, experiential marketing or related field ### Preferred qualifications
Nice to have
- • Experience supporting live event or activation execution
- • Experience in the grocery industry
- • Experience with event management tools and registration platforms
- • Experience with virtual and hybrid event formats
Benefits
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.