El Event Associate es un rol a tiempo parcial en Andretti Indoor Karting & Games, responsable de anticipar las necesidades de los huéspedes y superar sus expectativas de servicio mientras se crea un ambiente divertido y emocionante. Las tareas incluyen dar la bienvenida a los visitantes, montar y desmontar los espacios de eventos según el contrato, supervisar todo el evento y asegurar que los huéspedes estén satisfechos. También se encargan de mantener la calidad de los alimentos y bebidas, seguir los procedimientos de seguridad y comunicarse profesionalmente con los huéspedes y compañeros.

Responsibilities

Welcome visitors by greeting them in a friendly and positive manner.
Set up and break down event spaces per event contract, management and floor diagram.
Host entire event, supervise all activities and ensure guests are pleased with their visit.
Maintain proper food and beverage temperature, and correct utensils are used.
Pay attention to details, focus on Guests, and understand event contracts.
Deliver energetic guest service with a sense of urgency.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with any Guest recovery and ensure positive Guest experiences.
Maintain constant working knowledge of Andretti brand, product and policies & procedures.
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Be aware and knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.

Requirements

High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.

Nice to have

Prior guest service or hospitality experience is preferred.

Benefits

Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!
We offer support for ongoing professional development and training.