Event Associate/ Weekends Only

The Event Associate is a part-time role responsible for welcoming guests, setting up and breaking down event spaces, hosting events, and ensuring guest satisfaction at Andretti Indoor Karting & Games. The role involves supervising activities, maintaining food and beverage standards, and delivering energetic guest service in a family entertainment center environment.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner.
• Set up and break down event spaces per event contract, management and floor diagram.
• Host entire event, supervise all activities and ensure guests are pleased with their visit.
• Maintain proper food and beverage temperature, and correct utensils are used.
• Pay attention to details, focus on Guests, and understand event contracts.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with any Guest recovery and ensure positive Guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.

Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Nice to have

• Prior guest service or hospitality experience is preferred.

Benefits

• Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!
• We are DRIVEN to develop, train and promote from our entry level positions!
• We offer support for ongoing professional development and training.