The Assistant Event Operations Manager coordinates all event preparation and performance aspects at the Stockton Complex, acting as a liaison between the facility and clients. They manage facility operations including front and back-of-house, staffing, venue setup/tear-down, and ensure compliance with rules and regulations. They supervise staff and assist the Operations Manager in directing operations across buildings, technical services, event services, public safety, and custodial services.

Responsibilities

Manage all aspects of facility operations: front and back-of-house, preventive maintenance, third-party contracting, staffing, venue setup/tear-down at all Stockton Complex Venues.
Hire, train and supervise Full time, part-time and temporary staff.
Assists the Operations Manager and director in directing, supervising and scheduling all aspects of operations, including buildings; technical services; event services, including ADA compliance; public safety; security; and custodial services.
Coordinates the operations activities with other building departments and show-related contractors.
Implement facility rules, regulation policies and procedures.
Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints.
Provide clear, concise, and timely communication of directives to other departments.
Ensures that operations department receives pertinent information for most effective use of the facility and staffing.
Assures facility readiness and smooth operation of events.
Inputting Purchase Requisitions
Responsible for the Master MSDS log in the building.
Other duties as assigned
Carries out supervisory responsibilities in accordance with all policies and applicable laws.
Responsibilities include Working with Event Operations & Security Manager on interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

Possess knowledge of the principles of facility management, building operations, maintenance, practices, and safety requirements.
Coordinate and satisfy the requirements of multiple events occurring simultaneously.
Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
Work independently, exercising judgment and initiative and effectively under pressure and/or working stringent schedule and produce accurate results.
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Organize and prioritize work to meet deadlines.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Bachelor’s degree from an accredited four-year college or university and two (2) years related experience and/or training, or equivalent combination of education and experience.
Remain flexible and adjust to situations as they occur.
Good written, verbal and computer skills.
Work in a fast-paced environment.
Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word, PowerPoint, and Scheduling software (ABI Mastermind)
Be licensed to operate a motor vehicle in the United States.

Nice to have

CAD and Adobe Illustrator experience preferred.

Benefits

Annual salary of $72,000 and a generous benefits package that includes medical, dental, vision, life and disability
insurance, paid vacation, and 401k plan.