As an Event Manager at The Oncenter, you will provide professional client services support in the planning, organization, and management of events within the facility. You will assist with on-site events, meet with client groups to plan and organize meetings and events, coordinate with service contractors, and guide clients through contract provisions and policies. You will supervise event staff, communicate event details to internal and external contacts, prepare cost estimates, and serve as the primary liaison between clients and facility departments throughout all phases of an event.

Responsibilities

Assist Event Managers with on-site events.
Meet and consult with client groups to plan and organize assigned meetings and/or events.
Coordinate activities with the various service contractors for assigned meetings and/or events.
Guide clients in preparation of events by interpreting and explaining contract provisions and policies.
Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements, and other relevant details.
Directly supervise and assign tasks to all Event Staff.
Communicate event details to all required internal and external contacts to ensure events are effectively coordinated to meet and exceed customer expectations.
Prepare cost estimates and monitor final billing.
Provide clear, concise, and timely communication of detailed requirements to operational departments.
Serve as primary liaison between clients and facility departments during all phases of planning the event, during the event, and closing the event.
Produce event orders, reports, diagrams, etc., outlining event requirements concerning facilities, equipment, catering needs, etc.
Attend planning, organization, and other event and facility meetings in support of facility operations.
Ensure customer satisfaction throughout event planning process and during event.
Other responsibilities and duties as assigned.
Perform other duties as assigned.

Requirements

Bachelor's degree from four-year college or university.
Minimum of two years management level experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food and beverage functions etc.
Working knowledge of the principles of facility management, services, and equipment for a similar facility.
Excellent organizational, planning, and interpersonal skills
Good written and verbal skills
Ability to prioritize multiple projects
Supervisory experience required.
Remain flexible and adjust to situations as they occur.
Demonstrate problem-solving and communication skills.

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.