The Event Services Assistant supports the Event Manager with day-to-day operations, including organizing files and calendars, assisting with site visits, attending meetings, providing receptionist support, and covering events on the expo floor and in meeting spaces. The role also involves operating the radio and dispatch system, liaising with clients, and coordinating 1 to 3 events per month. This is an on-site, part-time position at DeVos Place.

Responsibilities

Organizes, updates, and maintains file systems, calendars, and other records for Event Services.
Assists with site visits and tours when appropriate.
Attend weekly staff and event meetings.
Receptionist support when needed.
Show coverage for the expo floor, ballroom events, and meeting space as scheduled.
Operates radio and dispatch system in professional and courteous manner.
Liaison to clients for basic information.
Supports Event Manager with day-to-day operations.
Assists with other duties as assigned such as fire inspections and room conversions.
Provides support to Sales and Event Services Department.
Coordinates 1 to 3 events per month.

Requirements

High School diploma or G.E.D.
Two years related administrative experience
Ability to use all office equipment, computer, calculator, copy machines.
Ability to prioritize tasks and to handle multiple tasks at a time.
Good communication, problem solving and organizational skills.
To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Background in industry standard software systems a plus but not required. Ability to use is preferred but not required.

Nice to have

Hospitality background is preferred