Event Staff / Ticket Takers - Lake Charles Event Center

The Event Staff / Ticket Taker position at the Lake Charles Events Center involves providing guest assistance throughout the venue, distributing information, and ensuring a positive experience for visitors. Duties include keeping aisles clear, reporting suspicious activity, and assisting guests with disabilities. The role requires excellent customer service and a flexible schedule, with part-time scheduling available.

Responsibilities

• Provide the primary level of guest assistance throughout the venue.
• Required to have a thorough knowledge of building policies and procedures and event requirements.
• Distribute venue information and updates.
• Be available to listen to guests' compliments and complaints.
• Provide ADA services and information to guests with disabilities and the elderly.
• Make people feel special.
• Keep floors and aisles clear of obstructions.
• Reports any suspicious activity to your supervisor.
• Reports to Event Supervisor in appropriate uniform, for assigned location.
• Initiate eye contact with guests within 10 feet, smile, and stand straight and tall.
• Avoid negative body language and show that you are confident and capable.
• Preforms other related duties as assigned that are specific to the position and by Manager.

Requirements

• Must be at least 18 years old
• Must have a high school diploma or GED
• Must be able to pass background and reference checks.
• Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Physical requirements include feel and reach with hands and arms, walking, stooping, lifting up to 50 lbs. and standing for extended periods of time.