This leadership role is responsible for adhering to and training security to ensure the safety and security of guests, employees, clients, and the facility while delivering a best-in-class guest experience. The ideal candidate will bring strong leadership, operational planning, emergency response coordination, and event security management experience within a public assembly venue, convention center, arena, stadium, or similar live entertainment environment. The role involves supervising security shift staff, conducting shift briefings, reviewing event resumes, responding to emergencies, and ensuring the security camera systems are functioning properly.

Responsibilities

Supervises and assigns security shift staff.
Conducts shift briefings with staff providing necessary information.
Reviews department checklist and accounts for all equipment.
Print and review Event resumes with team.
Notifies supervisor of necessary employee corrections.
Secures property.
Locks and unlocks facility doors as needed for events and staff
Conducts routine property walks.
Responds to emergency situations.
Handles Incident reports & Property damage reports
Interacts with the public and all levels of management and fellow employees.
Secures the safety of all individuals on the premises.
Appropriately deals with "unruly" people.
Works independently and judges and assesses situations for immediate response.
Ensures security camera systems are properly functioning, i.e., recording and storing data.

Requirements

Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes, and regulations
Five (5) years of an increasingly responsible leadership role in the development and management of a security operation in a public facility, convention center or arena
Bachelor’s degree in Criminal Justice, Business, or related field preferred, and three years related experience and/or training or the equivalent combination and experience with developing and leading a security operation in a major venue
Ability to discern security threats based on information received from law enforcement agencies
Prior management experience, including the ability to direct, train, motivate and evaluate security staff
Must be able to provide clear and effective direction to staff in emergency response situations
Prior experience with Union-represented personnel preferred
Prior experience with negotiating collective bargaining agreements preferred
Must be proficient in Microsoft Excel, Word, and Outlook, as well as experienced and knowledgeable about the security related IOT
Must be willing and able to work nights, weekends, and holidays
Experience as a security professional knowledgeable in security procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Operate a portable radio and standard office equipment including copier and fax machine
Organize and prioritize work to meet deadlines
Maintain an effective working relationship with clients, employees, guests, and others
Be licensed and insured to operate a motor vehicle in the United States

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Events Manager

Responsibilities

Requirements

Benefits