Production and Event Manager

Responsibilities

• Meets with client groups to plan and organize assigned meetings and/or events and looks for opportunities to promote all features/services of the stadium to increase profitability.
• Communicate with clients to obtain necessary technical requirements for developing and executing a plan to create diagrams, fulfill riders, conduct advances, schedule and supervise labor calls, and process equipment orders for events and other event related information.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Serves as primary liaison between clients and facility departments.
• Keeps clients informed as to status of deadline schedules, including but not limited to event timelines for department staffing confirmations, meeting room set-up specifications, tour request finalization and technical needs confirmations.
• Coordinates activities with various service contractors, other service providers and external entities as needed for assigned meetings and/or events.
• Monitors events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems. Provides recommendations for process improvements within facility offerings.
• Supervise event day staff and oversee all aspects of facility operations related to assigned meetings and/or events.
• Prepares cost estimates and final billing.
• Assists in training event services staff.
• Assists and seeks efficiency in scheduling operational set-ups and strikes to provide and remove equipment or service needs and increase profitability.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Works collaboratively with and provides clear, concise, and timely communication of detailed requirements to arena departments.
• Research, review, and recommend equipment, materials and supplies required in providing production and event services and planning.
• Serves as manager on duty as required.
• Additional job duties as assigned.

Requirements

• Bachelor’s degree from a four-year college or university.
• At least 2 years related experience and/or training.
• Working knowledge of the principles of facility management, services, and equipment for a similar facility. Venue management (arena or stadium) experience preferred.
• Concert and live production event management experience preferred.
• Ability to prioritize multiple projects.
• Excellent communication and interpersonal skills.
• Excellent time management, organizational, planning, and solution focused skills.
• Knowledge in facility capabilities and event related services, including technical requirements (staging, rigging, IATSE, NFPA Code) of major concerts, family shows and sporting events.
• Experience in the principles and techniques of supervision, training, and other administrative duties.
• Ability to manage and resolve conflict, make common sense decisions and exercise proper action during high tension and stressful situations.
• Strong leadership skills reflected in professional presentation, appearance, and work ethic.
• To perform this job successfully, an individual should have knowledge using AutoCAD or similar and Microsoft Office specifically Word, Excel, PowerPoint, and Outlook.
• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

Benefits

• Competitive salary between $45,000-$55,000, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.