The Conference & Event Manager - Banquets is responsible for planning and executing events at a hotel property, working directly with clients to craft detailed event experiences. The role leads banquet coordination, including timely BEO creation and distribution, and drives revenue through upselling and proactive client communication. It also monitors guestroom blocks, manages payments and invoicing, and supports the Sales and Marketing team with sales activities and revenue checks. The position involves leading site tours, participating in pre- and post-event meetings, and being present for event execution.

Responsibilities

Collaborate directly with clients to craft detailed, unforgettable event experiences.
Lead banquet coordination by managing timely BEO creation and distribution.
Drive revenue through upselling opportunities and proactive communication with clients.
Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
Manage payments from start to finish, ensuring every invoice is clear and accurate.
Show up and shine: lead site tours, join pre- and post-event meetings, and be there for event execution.
Support the Sales and Marketing team with sales activities and revenue checks.

Requirements

2+ years of event services experience – You’ve seen it all and can handle anything with grace.
Strong technology skills – You know your way around BEOs, diagramming tools, and CRM systems—because details matter.
Flexible and adaptable – Events don’t stick to a 9–5.
Exceptional communicator – You’re clear, concise, and can calm a frazzled planner with a single sentence.
Understanding of group and social event segments – Because every event type deserves personalized care.

Benefits

Career Growth & Learning – 40% of our management hires are internal promotions!
Invest in Your Future – 401(k) plan with company match.
Comprehensive Health Coverage – Medical, dental, and vision insurance options.
Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.