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Actively hiring
Event Sales Coordinator, Toronto Airport Area
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Junior
- Salary
- CA$21-24/hr
- Posted
Location
Toronto, Canada
The Sales Coordinator supports the Event Technology team by selling equipment and services for events of all sizes, with a focus on events under $5K in revenue. The role handles sales order entries, opportunity management, billing and customer follow-up, and provides general sales administration support. It involves direct selling of smaller events such as Banquet Event Order bookings, exhibitors, affiliate business and In-Conjunction-With events, as well as attending client meetings and resolving client concerns. The position reports to the Sales Director or Director, Event Technology and works closely with venue leadership teams.
Responsibilities
- Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
- Maximize revenue and adhere to event profit guidelines for all assigned business.
- Meet client needs through attending client meetings and responding to client concerns, questions and problems.
- Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
- Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
- Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
- Effectively use ENCORE tools and resources to promptly respond to customer requests.
- Ensure CRM is always accurate and up to date.
- Facilitate strong information exchange with aligned venue leadership teams.
Requirements
- Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
- Technical aptitude and proficiency with computer software and programs
- Strong written and verbal communication skills
Nice to have
- Prior technology, sales, hospitality or event planning experience a plus