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AVmedia, Inc.
Actively hiring

Audio Visual Technician (Hotel)

Workplace
On-site
Commitment
Full-time
Posted
Location
United States

The Audio Visual Technician will be responsible for the setup, operation, and removal of audio visual equipment on a daily basis, providing excellent customer service to meeting customers and hoteliers. The role involves documenting activities, maintaining equipment, and building relationships with clients. The technician must be flexible, safety-conscious, and able to work on their feet for at least 8 hours a day. This position may also involve operating higher-end event equipment such as intelligent lighting and digital audio consoles.

Responsibilities

  • Setting and striking equipment in a swift, detail oriented, and safe manner.
  • Speaking with customers and hoteliers in a positive, friendly, and enthusiastic manner.
  • Documenting activities on a daily basis based on hotel or event site protocol.
  • Seeking out ways to improve the operation to include service and financial results.
  • Maintaining and protecting all assets at all times from damage, misuse or possible theft.
  • Build upon the AVmedia Culture, Core Values and Core Purpose by being a role model at all times.
  • Forge excellent relationships with Family members and key customers whenever possible.

Requirements

  • The candidate’s role will include the set up, operation and removal of audio visual equipment on a day-to-day basis, and provide great face to face interactions with both meeting customers and hoteliers (also our customers). This position will also, upon qualifications, include the set-up, operation, and striking of higher end event equipment such as intelligent lighting equipment, digital audio consoles, and HD projection/video switching. The team member should be friendly, flexible to change at a moment’s notice, be cognizant of the importance of safety for customers and their teammates, and genuinely enjoy serving others. Technical skills are important, but just as, if not more important, are customer service skills, energy, positive attitude, and drive. The candidate needs to be able to spend at least 8 hours a day on their feet, lift at least 25lbs above waist height, be able to travel to other venues, and have some MAC and Windows experience. Knowledge of high-speed networking is a plus. Availability required Monday-Sunday, days and nights.