The Gifting & Events Manager will design and execute gifting programs and exclusive events to drive player loyalty, revenue, and engagement. This role owns the full lifecycle of events and gifting campaigns, from concept to post-campaign analysis, and collaborates with Acquisition, Marketing, and Product teams to align with brand initiatives.

Responsibilities

Design and execute a gifting and events roadmap that directly supports revenue, retention, and long-term player engagement.
Deliver personalized, "money-can't-buy" experiences and milestone moments tailored to high-value players.
Own the full lifecycle of events and gifting campaigns—from concept and sourcing through to delivery and post-campaign analysis.
Develop creative initiatives to re-engage inactive players and reduce churn through meaningful physical touchpoints.
Collaborate with Acquisition, Marketing, and Product teams to align gifting and events with launches, promotions, and brand campaigns.
Track performance and report on ROI, using data to continuously sharpen your approach.

Requirements

Proven experience in Event Management, Luxury Concierge, or Loyalty Marketing—gaming, hospitality, or premium lifestyle sectors a strong plus.
A sharp commercial mindset with a clear focus on ROI, upsell opportunities, and post-campaign performance.
Strong project management skills—you can juggle complex logistics, multiple vendors, and budgets without breaking a sweat.
Comfortable owning budgets, working with player data, and hitting KPIs and performance targets.
A creative thinker who can source unique, emotionally resonant gifts that genuinely connect with people.
Exceptional communicator, confident engaging with high-net-worth individuals, luxury vendors, and senior internal stakeholders. U.S. sports and events knowledge is a strong advantage.

Benefits

You'll build experiences from the ground up—no manual, just the freedom to create something genuinely memorable.
You'll see the real-world impact of your work, from player reactions to loyalty that goes beyond a metric on a dashboard.
No two days are the same—strategy one morning, elite event planning the next.
You'll collaborate with top-tier luxury brands and vendors to deliver truly best-in-class experiences.
Bold ideas are encouraged here—and rewarded.