The Community & Events Coordinator supports Ballad's events, community presence, and stakeholder relationships across Alberta. As part of the Marketing team, this role plans and delivers events, supports regional teams with local event execution, and helps create meaningful opportunities for Ballad to connect with alumni, community partners, and other stakeholders. Working closely with Marketing, program teams, and leaders across Ballad, the Coordinator ensures events are well organized, aligned with Ballad's brand, and designed to achieve clear outcomes. The role also develops practical tools and processes to support consistent, engaging events across Ballad locations.

Responsibilities

Plan & Deliver Events: Coordinate Ballad events including open houses, employer and networking events, community gatherings, conferences, staff events, and stakeholder activities.
Manage Event Logistics: Develop event plans, timelines, budgets, registration processes, and run-of-show documents, while coordinating venues, catering, audiovisual needs, signage, accessibility, transportation, vendors, speakers, and other event partners.
Provide Regional Support: Help teams across Ballad plan and deliver consistent, engaging events in their local communities.
Support On-Site Execution: Assist with setup, registration, guest welcoming, troubleshooting, and cleanup where possible.
Help Build Community Connections: Support employer- and community-facing events, outreach, sponsorships, presentations, and relationship-building activities.
Support Alumni Engagement: Create opportunities for alumni to stay connected through events, networking, mentorship, volunteer opportunities, professional development, surveys, and other initiatives.
Coordinate Event Communications: Work with Marketing to promote events and prepare invitations, registration content, signage, presentations, guest communications, and follow-up materials.
Capture Event Content: Coordinate photography, video, testimonials, and other content for marketing, reporting, proposals, and impact storytelling.
Track & Improve Results: Maintain event calendars, templates, records, and tracking tools; monitor attendance, participation, satisfaction, and follow-up outcomes; and gather feedback to improve future events.
Support Stakeholder Follow-Up: Maintain organized records and coordinate timely follow-up with employers, partners, speakers, sponsors, alumni, and other stakeholders.

Requirements

Three to four years of relevant experience in event planning, community engagement, stakeholder relations, marketing, communications, or a related role.
A post-secondary diploma or degree in marketing, communications, public relations, event management, business, community development, hospitality, or a related field is preferred.
Experience planning and delivering events from concept through completion.
Experience working with employers, community organizations, vendors, service providers, or other external stakeholders.
Strong project coordination and written and verbal communication skills.
Proficiency with Microsoft Office and digital collaboration tools.
A valid driver’s licence and access to reliable transportation are required.
Ability to travel within Alberta and occasionally work evenings or weekends to support events.

Nice to have

Experience with event registration platforms, CRM systems, email marketing platforms, project management tools, or design tools is considered an asset.
Knowledge of Alberta’s employment services, workforce development, business, or community landscape is considered an asset.