The Events Coordinator is responsible for the planning, coordination and administration of events, ensuring each function is delivered seamlessly from initial enquiry through to execution. The role is primarily office-based and administrative, working closely with clients and internal stakeholders to coordinate event details and deliver exceptional customer experiences. The coordinator acts as the first point of contact for client enquiries, prepares proposals, contracts and event documentation, and liaises with operational, culinary, marketing and venue teams. On-the-day event support is provided when required, along with general administrative duties supporting the wider Events team.

Responsibilities

Acting as the first point of contact for client enquiries via phone, email and in person
Coordinating the event journey from enquiry through to event confirmation and delivery
Preparing proposals, contracts, run sheets and event documentation
Managing bookings, schedules, site inspections and client appointments
Coordinating event requirements including catering, room layouts, timelines and special requests
Liaising with operational, culinary, marketing and venue teams to ensure seamless event execution
Maintaining accurate records in CRM and event management systems
Providing on-the-day event support when required
Assisting with general administrative duties and supporting the wider Events team

Requirements

A qualification in Events, Hospitality, Business or a related discipline, or relevant industry experience
Excellent organisational skills and strong attention to detail
Strong verbal and written communication skills
A professional and confident approach when interacting with clients and stakeholders
The ability to manage competing priorities and meet deadlines
A proactive attitude with a willingness to learn and develop
Strong computer literacy and administrative skills
The ability to work both independently and collaboratively within a team
Flexibility to attend events after hours and on weekends as required

Nice to have

Previous experience in events, hospitality, administration or customer service (desirable but not essential)
Experience using CRM or event management systems
Knowledge of event operations and venue environments
RSA and RCG qualifications, or willingness to obtain
Understanding of WHS requirements within hospitality or events

Benefits

Ongoing training, mentoring and career development opportunities
Generous daily meal allowance
Free secure underground parking plus discounted car washes
Employee rewards and recognition programs
Supportive and collaborative team environment
Opportunities for internal career progression across the wider Bankstown Sports Group