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BS
Bankstown Sports Club
Actively hiring
Venue Manager - Lady Banks
- Workplace
- On-site
- Commitment
- Full-time
- Posted
Location
Bankstown, Australia
The Venue Manager leads the day-to-day operations of a flagship rooftop cocktail bar, taking overall responsibility for its leadership, performance and guest experience. The role oversees front-of-house and bar teams, drives sales, labour and cost management, and evolves the cocktail and beverage program in collaboration with bar and culinary teams. It also manages recruitment, training, rosters, stock control and compliance with licensing and safety requirements, while ensuring functions, events and entertainment activations run seamlessly. Working with operational leaders, chefs, marketing and events teams, the position exists to grow revenue and strengthen the venue's standing as a leading rooftop and cocktail destination.
Responsibilities
- Lead all operational aspects of Lady Banks Rooftop.
- Develop, coach and inspire a high-performing front-of-house and bar team.
- Deliver exceptional guest experiences and maintain premium service standards.
- Drive venue performance through effective management of sales, labour and costs.
- Oversee recruitment, onboarding, training and succession planning.
- Lead the development and continuous evolution of the venue's cocktail and beverage program.
- Collaborate with bar and culinary teams to design innovative cocktail menus, seasonal beverage offerings and premium guest experiences.
- Monitor beverage trends, product innovation and market opportunities to keep the venue at the forefront of Sydney's hospitality scene.
- Ensure seamless delivery of functions, events and entertainment activations.
- Monitor guest feedback and implement continuous improvement initiatives.
- Manage stock control, beverage costing, ordering and inventory processes.
- Create and manage rosters that support trading requirements and labour efficiency.
- Ensure compliance with liquor licensing, RSA, RCG, WHS and food safety requirements.
- Maintain venue presentation and standards across all service periods.
Requirements
- Previous experience managing a premium cocktail bar, rooftop venue, restaurant or high-end hospitality venue.
- Demonstrated success leading large teams in a fast-paced environment.
- Strong understanding of contemporary cocktail trends, spirits, wine and premium beverage offerings.
- Experience designing cocktail menus, developing beverage programs and driving bar performance.
- Proven experience driving sales, profitability and operational performance.
- Strong leadership, coaching and team development skills.
- Exceptional guest service and relationship-building abilities.
- Experience managing events, functions or high-volume service periods.
- Strong organisational and problem-solving skills.
- Current RSA, RCG and Approved Manager qualifications.
- Ability to hold, or be approved as, the venue Licensee.
- Flexibility to work across the venue's core operating days and major events.
Benefits
- Ongoing professional development and leadership opportunities.
- Competitive salary package.
- Complimentary secure underground parking.
- Meal allowance.
- Employee rewards, recognition and staff benefits.
- Genuine career progression opportunities within Bankstown Sports.