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Actively hiring
Seasonal Events Associate - CLUB Customer Service Outfitter
- Workplace
- On-site
- Commitment
- Part-time
- Seniority
- Junior
- Posted
Location
Denham Springs, United States
The CLUB Customer Service Outfitter delivers world-class customer service while presenting guests with the benefits of becoming a CLUB Member. Acting as the product expert, the role executes account servicing and other CLUB processes, including acquiring and activating new members, driving CLUB sales, and ensuring regulatory compliance. The Outfitter also supports the overall shopping experience, keeps CLUB inventory accurate, and provides peer coaching and recognition as a CLUB advocate. This is a seasonal part-time position based at the Denham Springs, Louisiana store.
Responsibilities
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
- Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
- Demonstrates products to customers.
- Remains knowledgeable of advertised sales.
- Helps meet metric goals and objectives for self and store.
- Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
- Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
- Provides daily feedback and reports in a timely and accurate manner.
- Provides peer coaching, recognition, and support as a CLUB advocate and representative.
- Provides service to all areas of the store based on business need.
- ALL OTHER DUTIES AS ASSIGNED
Requirements
- Minimum Degree Required: High school diploma or equivalent experience
- Experience: 0 to 2 Years of Experience
- Excellent organization skills and attention to details.
- Experience in a customer service environment.
- Excellent verbal and written communication skills.
- Adaptability to new processes and procedures.
- Excellent self-motivation and initiative while unsupervised.
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Dental
- Vision
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
- And more!