The role involves setting up and preparing banquet and conference rooms for events, arranging equipment according to event orders, and clearing and tearing down rooms after functions. The person will clean meeting spaces, refresh rooms during breaks, move convention materials, and bus and reset tables as needed. They will also resolve guest issues and maintain positive communication with culinary and stewarding staff. This is an on-call, seasonal position at a historic hotel and spa property in Riverside, California.

Responsibilities

Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
Refreshes meeting rooms during meal and coffee breaks
Completes special projects as directed by department management.
Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
Bus tables and re-set them as needed
Resolve guests’ issues and create an amazing experience
Communicate and maintain a positive relationship with culinary and stewarding staff
Maintain an awareness of all functions, events and meetings taking place at any given time

Requirements

Someone who is at least 18 years of age
Someone who can accurately follow instructions, both verbally and written
Someone who is highly detailed orientated
Someone comfortable working in a fast-paced environment
Someone with excellent communication skills
Someone who thrives in working in a teamwork environment
Someone with a flexible schedule that may include evenings, weekends and holidays
Someone who is a problem solver
Someone with a passion for creating an exceptional experience for all guests
Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
Someone who is able to bend, squat, push and pull frequently

Banquet Houseman (On Call - Seasonal)

Responsibilities

Requirements