Event Supervisor | Full Time Seasonal

The Event Supervisor assists the Event Manager with the execution and coordination of events at Loon Mountain, aiming to add value for guests. This role involves supervising event operations, coordinating with various departments, and managing event workers. The supervisor handles pre-event preparation, during-event operations, and post-event breakdown, as well as administrative duties like purchasing, scheduling, and payroll. The position requires excellent guest service and the ability to ski or snowboard at an intermediate level.

Responsibilities

• Supervision of event operations by coordinating with the Events Manager, Events Workers, clients, vendors, and other Loon Mountain departments involved. This person must be adaptable, a clear communicator, and excels at efficient problem solving. The Events Supervisor is a self-motivated individual who takes initiative and is consistently mindful of operations and thinking a step ahead. The supervision includes and is not limited to:
• Pre-event preparation and organization
• During event operations
• Post-event breakdown
• Overall management and coordination of event workers, including communications regarding schedules and expectations for each event
• Facilitates the following administrative duties:
• Manages event product purchasing like equipment, tickets, promotional items, and other items related to event production.
• Coordinates internal event communications via email release of event function sheets.
• Organize event registration Release of Liability and registration forms.
• Assist Event Manager with the development and production events.
• Complete event workers' payroll and manage team member scheduling weekly.
• Keep the events office and all other storage spaces organized and ready for use.
• Assist in early season training for event workers and be available for questions.
• Manages the following day-of event operations:
• Set-up and breakdown of each event site as needed. Applicant must be able to lift 50 lbs.
• Registration and the organization of enrolling participants.
• Setting up event arenas with fencing and/or other materials.
• Communicate with Mountain Operations, Ski Patrol, and other resort staff to help execute event.
• Control event arena entrances and/or exits.
• Give excellent guest service and ability to inform event details to the general public.
• Coordinate with vendors and event partners during event operations as directed by the Events Manager.
• This position must be able to:
• Provide service to our customers (internal and external) by following Resort Etiquette Guidelines while interacting with guests. Respond to guests and employees in a courteous, efficient manner.
• Must be able to ski or snowboard at an intermediate level or above.
• Protect the safety of self, co-workers, and Loon Mountain Resort guests at all times.
• Report any potentially harmful equipment or situations to the immediate supervisor without delay.
• Report safety-related accidents and incidents at once to immediate supervisor.
• Follow all company and department safety policies and procedures.
• Operate equipment in a safe manner that will not lead to injury of yourself or others.
• Drive in accordance with the law and Loon Mountain Resort policies.

Requirements

• A high school education; or up to one-year related experience or training; or equivalent combination of education and experience.
• Lifting and moving equipment on occasion that may weigh 10-50 lbs.
• Tolerance for exposure to cold temperatures and variable weather conditions (i.e. wind, snow, rain)
• Standing for extended periods of time