MARKETING EVENTS COORDINATOR

The Marketing Events Coordinator is responsible for coordinating the operation and execution of Community Event Series races and related activities at Bridger Bowl. This role ensures well-organized, safe, and engaging events for all participants by delivering exceptional guest service, communicating clearly with guests and staff, and resolving concerns promptly. The coordinator oversees race operations, including serving as a primary point of contact during races, supporting the planning and setup of racecourses, and safely operating snowmobiles on steep terrain. Additionally, the role involves event operations such as planning and executing special events, conducting award ceremonies, maintaining participant records, and soliciting sponsorships. The position also provides administrative and program support, including developing the annual events calendar and managing the Ski Shop pass program.

Responsibilities

• Deliver exceptional guest service to enhance the overall guest experience.
• Communicate clearly and professionally with guests, volunteers, supervisors, and coworkers.
• Provide accurate information about Bridger Bowl products, services, events, and programs.
• Resolve guest concerns promptly and professionally, escalating issues to the Directors when appropriate.
• Assist with the hiring, training, supervision, scheduling, and support of event staff and volunteers to ensure safe and efficient operations.
• Serve as a primary point of contact during races, ensuring events are conducted according to industry standards.
• Oversee and support the planning, set up, operation, maintenance, and tear down of racecourses and event venues.
• Support communication with volunteers, staff, and Mountain Operations for safe and efficient event execution.
• Safely operate snowmobiles on steep and variable terrain in support of race operations and logistics.
• Assist with planning, organizing, promoting, and executing special events and races.
• Conduct competitor meetings, award ceremonies, and post-event recognition activities.
• Support the Directors with event promotion and marketing initiatives.
• Communicate event information effectively to staff, volunteers, participants, sponsors, and the public.
• Maintain participant records, sponsor information, prize inventories, and race result databases; coordinate publication of race results.
• Promote Bridger Bowl events within the community and on the mountain.
• Solicit sponsorships, donations, and prize support from manufacturers, local businesses, and industry partners.
• Coordinate distribution and collection of promotional materials, sponsorship banners, and prizes throughout region.
• Represent Bridger Bowl professionally during events and community functions.
• Assist with developing the annual events and race calendar.
• Manage the Ski Shop pass program, discount programs, and industry demo events.
• Attend and support community outreach activities as assigned.
• Maintain prize displays in Jim Bridger Lodge.
• Maintain inventory of event equipment and supplies, recommending purchases and coordinating reorders with the Marketing Director.
• Perform additional duties as assigned by the Marketing Directors.

Requirements

• Experience in customer service, marketing, and the supervision of employees.
• Previous experience and working knowledge of racecourse setting and competitive ski/snowboard events.
• Possesses excellent communication and active listening skills.
• Knowledge of Point-of-Sale systems and basic computer application usage.
• Ski or ride at a PSIA/AASI Level III equivalent (expert) ability in all snow, weather, and terrain conditions to safely access and support race and event venues.
• Possess a thorough working knowledge of Bridger Bowl's terrain, lift system, and mountain operations to safely coordinate racecourses, events, and on-mountain logistics.

Benefits

• Free Employee Season Ski Pass
• Montana Ski Area Association (MSAA) – free day tickets
• Day passes to Crosscut Mountain Sports Center
• Aflac Accidental Insurance coverage
• Sick leave based on hours worked
• Local Bozeman Ski Shop discounts
• Bridger Bowl discounts on food, lessons, rentals, and retail purchases.
• Employee Ski Day