The Event Consultant serves as the primary point of contact for clients renting event products and services. This role guides clients through the rental process, recommends products based on their event needs, and ensures order details are complete and accurate. Working closely with Sales, Operations, and Event Directors, the Event Consultant helps keep client communication, payments, product availability, and event updates on track from the initial inquiry through event completion.

Responsibilities

Respond to client inquiries by phone, email, and in person
Schedule and conduct showroom appointments to review event needs and rental options
Recommend products for weddings, corporate events, parties, and other special occasions
Prepare and update rental quotes and orders in Bright’s reservation system
Explain pricing, availability, payment requirements, and product options to clients
Track client orders, payments, signatures, and event deadlines
Communicate order details and changes with Sales, Operations, and Event Directors
Resolve product availability issues, order discrepancies, and client questions in a timely manner
Support last-minute updates and changing event needs while maintaining accurate records
Follow established sales and order procedures to support a smooth client experience

Requirements

Experience in customer service, sales, event coordination, hospitality, or a related client-facing role
Strong written and verbal communication skills
Ability to manage multiple clients, orders, and deadlines in a fast-paced environment
Strong organization and attention to detail
Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems
Ability to learn Bright’s rental and reservation systems
Ability to work independently while collaborating with Sales and Operations teams
Availability to work weekends and adjust schedules based on client and business needs
Ability to reliably commute to the Torrance location

Benefits

Competitive pay: $30.00 - $35.00 per hour
Paid time off and company holidays
Comprehensive benefits package including:
Medical, Dental, and Vision Insurance
Company-Paid Basic Life and AD&D Insurance
Short-Term and Long-Term Disability
Telehealth and Wellness programs
Flexible Spending Accounts (FSAs)
Employee Assistance Program
401(k) with employer matching