The Special Events Coordinator is an on-call position responsible for assisting with various property and marketing functions in the Las Vegas region, including the execution of invitational events and promotions. Coordinators serve as customer service representatives, ensuring guests have a great experience while participating in events. Duties include creating a fun atmosphere, assisting the Special Events team, delivering and picking up items, and performing general office duties as needed.

Responsibilities

Create an atmosphere of fun and excitement for guests.
Demonstrate strong interpersonal skills, including the ability to work effectively in a team environment, maintain positive working relationships, and remain composed and professional in all situations.
Assists Special Events team with the execution of invitational events and promotions.
Display a professional demeanor and willingness to assist guests.
Constantly seek ways to improve friendly and helpful service and reduce guests waiting time to positively impact department’s guest service ratings.
Ensure integrity and confidentiality of all guests’ data. Comply with all state, federal and regulatory policies, and procedures.
Deliver and pick up items to and from other properties when necessary.
Comply with Responsible Gaming guidelines outlined by Caesars Entertainment and complete annual refresher training.
Perform all other job-related duties as requested.

Requirements

Previous customer service experience with the proven ability to provide courteous, friendly, and efficient service to customers.
Must be able to work any day of the week, on any shift, including long hours and holidays when necessary.
Ability to organize and maintain a wide variety of activities in a multi-tasking, fast-paced environment.
Must be able to keep aware of the constant changes and enhancements of events and promotions.
Demonstrated ability to multi‑task effectively, adapt quickly to changing business needs, and work respectfully with individuals of diverse backgrounds and perspectives.
Must be able to read, write, speak, and understand English.
Basic computer skills with software systems to include IBM, Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe are required.
Must be at least 21 years of age and eligible to obtain a Gaming Sheriff’s Card.
Must comply with company’s appearance standards.
Must be able to move in and around the Casino/Hotel areas and other special event promotion locations the entire shift.
Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, printer and video poker/slot machines.
Must be able to tolerate areas containing secondhand smoke.
Must be able to stand and walk for long periods.
Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk.
Must be able to lift and carry up to 25 pounds.
Respond to visual and aural cues.
May work outdoors.

Special Events Coordinator - On-Call (Caesars Palace LV)

Responsibilities

Requirements