The Private Dining Sales Manager leads all facets of private dining operations and restaurant marketing, driving sales of private rooms and hosting large events. The role focuses on delivering an exceptional guest experience, increasing private dining revenue and raising local awareness through marketing and networking. Day-to-day work includes scheduling venue tours, managing bookings and contracts in TripleSeat and OpenTable, coordinating with kitchen and service teams, and following up with guests. The position also involves building relationships with area businesses, party planners and city groups, and supervising front- and back-of-house associates assigned to events.

Responsibilities

Adheres to standards of professional appearance, personal cleanliness, and proper uniform. Displays confidence and a friendly disposition at all times.
Maintains, supports, and promotes CMR Culture and philosophies.
Schedule venue tours and answer questions regarding menu and restaurant details with high professionalism.
Utilize OpenTable for your parties’ reservations and accurately enter all relevant information for the event
Utilize TripleSeat to secure your bookings, create and send contracts and banquet event orders.
Create kitchen sheets from TripleSeat and communicate them to management team.
Communicate with managers, chefs, bartenders, guest services, and both FOH and HOH associates to ensure a successful event.
Customize menus for the party by adding special logos or headers. Create a packet with the menus, a large party consolidation sheet, signed contract and credit card authorizations.
Meet with the associates on the party for a quick meeting to discuss the details of the event and ensure the room is set properly.
Greet the host of the event and help with any AV needs.
The following day print the receipt from Aloha and either fax or email the receipt when required.
Input sales and financial data from the previous’ days private events into Triple Seat for the ability to create and run reports
Make follow up phone calls regarding their experience and thank our guests again for dining with us.
Organize and distribute brochures, business cards, take away gifts, promotional materials and any off site décor.
Assist the chef team on off-site events with food service.
Send introductory material and establish relationships with area businesses.
Host luncheons/happy hours for party planners, concierges, and city business groups.
Join city chamber groups and attend networking events.
Update promotional material on social media such as Facebook and Twitter.
Supervisory Responsibilities: Directly supervises all HOH and FOH associates assigned to the event and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Requirements

Passionate leaders, looking to grow with our concepts
Commitment to excellence by providing exceptional hospitality and heart
Thrives in a fast-paced environment, that is everchanging and evolving
Embodies the creative process through innovation and initiative
Lives our promise to be better today than we were yesterday, and better tomorrow than we are today

Benefits

Opportunities for career growth, 80% of all positions promoted from within
Dining discounts at any of our 60+ restaurants
Health benefits for eligible associates
Inclusive, fun, and creative environment
Flexible scheduling, paid time off, and closed 7 major holidays!

SALES & EVENT MANAGER - OCEAN PRIME PHILADELPHIA

Responsibilities

Requirements

Benefits