Sales & Event Manager - Arlington Hotel

Responsibilities

• Your responsibilities will include:- Actively pursuing and securing new event bookings through proactive sales efforts, networking, and relationship-building
• Conducting in-person and virtual consultations with clients to understand their vision, needs, and event goals
• Serving as the primary point of contact for clients throughout the sales and planning process, providing exceptional service every step of the way
• Conducting site tours and client meetings to ensure seamless event planning and execution
• Using superb customer service, communication, and negotiation skills to establish new client and vendor relationships as well as nurturing existing ones
• Responding promptly and professionally to inquiries, preparing customized proposals, and guiding clients through available menu and service options
• Creating contracts, preparing event documentation, and managing deposits while maintaining accuracy and attention to detail
• Leading event details meetings and coordinating logistics to ensure all event requirements are clearly communicated and executed
• Preparing accurate Banquet Event Orders (BEOs) and collaborating with culinary, operations, and service teams to deliver exceptional events
• Identifying opportunities to increase sales, generate new leads, and enhance the overall client experience
• Staying informed of hospitality, wedding, catering, and event industry trends to support innovation and business development
• Participating in sales initiatives, networking opportunities, industry events, and team meetings to support company goals
• Supporting on-site event execution as required, ensuring events are delivered to the highest standards and client expectations are exceeded

Requirements

• The spark you bring to every event: - 3-5 years of special event, hospitality, or travel and tourism related experience
• 2-3 years of leadership experience
• Strong communication skills and confidence interacting with clients, vendors, and team members.
• A client-first mindset with a passion for creating memorable events.
• Proven ability to stay organized and effective in fast-paced, high-pressure situations.
• Flexible work schedule, including evenings and weekends.

Nice to have

• Post-Secondary education, specialization in Event Management, Professional Event Planning, Tourism, Hospitality Management, Social Sciences, or Arts preferred.
• Canadian Professional Sales Association (CPSA) or Wedding Planner Institute of Canada (WPIC) certifications considered an asset
• Knowledge of Event Temple is considered an asset.

Benefits

• Flexible scheduling
• Career coaching & growth
• Great Place to Work Certified (2022-2024, 2026)
• Named Best Workplace in several award categories:
• Most Trusted Executive Teams
• Best Places to Work in Hospitality & Retail
• Best Places to Work in Canada
• Best Workplaces for Women
• Best Workplaces for Mental Wellness
• Perks & Benefits
• Pay on Demand – get paid when you need it
• Global Hotel Discounts for your travels
• Comprehensive Group RRSP & Health Benefits
• Quarterly Incentive Plan
• Staff discounts at our restaurants
• Wellness programs & staff events
• Clear opportunities to grow into leadership roles
• Employee recognition programs celebrating your achievements and milestones
• Referral bonuses when you bring great talent to the team
• Safe, inclusive and supportive workplace culture