The Event Manager Designate (EMD) provides adaptable leadership across multiple warehouses in assigned metro areas, shifting between two key roles based on operational needs. When assigned to a specific warehouse, the EMD assumes full Event Manager responsibilities and manages all warehouse operations. When not assigned to a location, the EMD provides operational support, quality assurance, training, development, recruiting, and strategic support throughout the market. The role focuses on leading onsite execution of events and product demonstrations, supporting revenue and operational goals, and building effective working relationships with warehouse leadership.

Responsibilities

Lead onsite execution of events, product demonstrations, and promotional activities in alignment with company standards when covering for the Event Manager
Support revenue and operational goals by ensuring event accuracy, product readiness, and effective member engagement
Provide day to day direction to demonstration staff, including task assignments, coaching, and reinforcement of operational expectations while partnering with leadership on performance management actions requiring documentation or discipline
Build and maintain effective working relationships with warehouse leadership to ensure seamless execution and operational alignment
Monitor event performance including execution rates, sales results, labor usage, and operational issues, and escalate concerns while partnering with leadership on adjustments
Ensure compliance with food safety requirements, demonstration standards, and operating procedures
Demonstrate adaptability to shifting priorities, unexpected challenges, and coverage needs across multiple warehouse locations
Partner with district leadership, sales, and operations teams to support cross functional communication and continuity during coverage periods

Requirements

Education Requirements: Associate degree or equivalent experience
Experience Requirements: 4–6 years experience in relevant field (Retail or customer facing experience preferred)
Travel requirement: Some travel expected
Strong communication and relationship building skills
Ability to lead, coach, and support teams in daily operations
Customer focused mindset with ability to create positive member experiences
Basic computer proficiency
Flexibility and adaptability in fast changing environments
Strong organizational and problem solving skills
Knowledge of food safety standards