Community Engagement and Events Specialist

The Community Engagement & Events Specialist plays a key role in strengthening community connections through volunteerism, financial education, community partnerships, and memorable events. This highly collaborative role coordinates community outreach efforts, supports a high volume of annual events and volunteer opportunities, and serves as a central liaison between the bank, local organizations, employees, and community partners. The specialist manages volunteer programs, builds relationships with community partners, and leads event logistics to enhance the bank's community presence and impact.

Responsibilities

• Coordinate and support community, sponsorship, and volunteer events across all markets we serve.
• Serve as the primary liaison for community outreach initiatives, including planning an annual all-employee service day.
• Manage volunteer participation, communication, and recognition programs, including volunteer incentive initiatives.
• Build and maintain meaningful relationships with community organizations, nonprofits, and local partners.
• Proactively identify community events, causes, and partnership opportunities that align with the bank's strategic goals and community impact efforts.
• Lead planning, coordinate logistics, and provide on-site support for customer appreciation events, branch celebrations, shareholder meetings, Shred Days, financial literacy events, and other community gatherings.
• Partner with internal teams and community organizations to deliver engaging, well-executed events that strengthen customer and community relationships.
• Support sponsorship activation efforts to ensure Community First Bank maintains a visible and meaningful presence at key events and initiatives.
• Manage Chamber of Commerce memberships and community organization relationships.
• Oversee the donation request process, including coordination, tracking, budget adherence, and communication with applicants.
• Identify new opportunities to enhance Community First Bank's community presence, customer engagement, and overall impact.
• Evaluate community engagement opportunities and make recommendations that align with the bank's values and priorities.
• Collaborate with the Marketing team to support social media, content creation, event promotion, and storytelling related to community engagement activities.
• Help capture and share the impact of Community First Bank's community involvement through photos, success stories, and event highlights.

Requirements

• Ability to work some evenings and weekends to support events.
• Exceptional organizational and project management skills.
• Demonstrated ability to build relationships with a wide variety of stakeholders.
• Comfortable representing the organization in public settings and community events.
• Willingness to travel throughout the bank's service area and future growth markets.
• Strong proficiency with Microsoft Office and familiarity with event registration, project management, or volunteer management tools.
• Ability to lift heavy objects, up to 40 pounds occasionally.
• 2-5 years of experience coordinating events, community engagement initiatives, volunteer programs, customer experiences, nonprofit partnerships, or related activities.
• Experience managing multiple projects, deadlines, and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Experience working collaboratively with internal and external partners.
• Experience coordinating community events, volunteer programs, or customer-facing events.
• Experience recruiting, coordinating, or leading volunteers.
• Experience supporting social media, communications, or event promotion efforts.
• Experience in banking, financial services, nonprofit, hospitality, tourism, or community relations.

Benefits

• Health, Dental, Vision Insurance
• Bank Paid Life Insurance
• Bank Paid Short-Term & Long-Term Disability
• Generous Matching 401(k) Retirement Plan
• 3 weeks of Paid Time Off (immediate accrual)
• Purchased Paid Time Off
• Access to Earned Wages
• Wellness Program
• Tuition Reimbursement
• Paid Holidays and 3 Float Days
• Maternity/Paternity Paid Leave
• Annual Bonus Eligibility
• Fantastic Paid Community Service Projects
• CFBU Internal Training Program