As Assistant Banquets Operations Manager at Pier One Sydney Harbour, you will support the Banquets Manager in overseeing event operations across the property. Your role involves ensuring efficient, friendly and professional service for guests, managing event set-up and execution, maintaining beverage costs, and upholding hygiene and licensing standards. You will also supervise equipment control, stock takes, and weekly cleaning schedules, while familiarizing yourself with VIP and regular guests to meet their needs.

Responsibilities

Ensure efficient, friendly and professional service is provided to all guests across event operations.
Provide for guests and patrons an experience and environment they feel meets their expectations.
Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
Set up systems to protect and maintain control of equipment, correctly recording breakages and carry our regular stock takes.
Set up and execution management of events across the property
Maintain beverage cost at the percentage detailed in the budget or as instructed by the Banquets Manager
Set up and maintain a weekly cleaning schedule for the function areas to achieve the highest possible hygiene and cleaning standards.
Ensure all mis-en-place is completed prior to guests arriving.
Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.
Have knowledge and an understanding of controls, inventory, costs, expenses, and all cash handling procedures and policies.

Requirements

A genuinely warm & welcoming demeanor.
Energising motivation - it’s infectious - no job is too big or too small!
A passion and a burning desire to be the best in the industry.
2-3 years’ experience within a Managerial role in the Hospitality industry or similar role.
An up-to-date RSA.
Displays high grooming standards.

Benefits

Discounts on hotel rooms including all properties within the Marriott International group.
Discounts on food & beverage, including our hatted restaurant Pier Dining
Wellbeing & mindfulness programs to ensure you stay healthy in and out of work.
Complimentary staff meals.
Every day becomes beautiful when you work in a beautiful place. We are located in a stunning location with the best sunset view in Sydney
A supportive team culture, with plentiful career growth opportunities across the Marriott International group.
Employee Assistance Program
Training opportunities that are Events/Banquets specific