The Assistant Events Manager assists the Manager in executing meetings and events, driving brand service strategy, and growing event revenues. The role involves coordinating groups, overseeing banquet operations, managing vendor relationships, and ensuring exceptional customer service. This position is based in Mumbai, India.

Responsibilities

Researches and analyzes new products, pricing and services of competition.
Reviews scheduled events and troubleshoot potential challenges/conflicts.
Assists in coordinating all groups that will impact property operations.
Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
Assists in the execution of brand service initiatives in event management areas.
Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Assists in creating the annual banquet budget.
Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Requirements

High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.