The Event Manager is responsible for the execution of meetings and events, ensuring the implementation of the brand service strategy and brand initiatives. The role focuses on meeting customer needs and growing event revenues, managing event operations and budgets, and ensuring exceptional customer service. The manager leads the execution of brand service initiatives, develops an event management strategy aligned with the company's business strategy, and works to increase revenue opportunities for the property.

Responsibilities

Researches and analyzes new products, pricing and services of competition.
Reviews scheduled events and troubleshoot potential challenges/conflicts.
Ensures the property is apprised of all groups that will impact property operations.
Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
Ensures furniture and equipment are maintained and inventory levels are kept in accordance to corporate guidelines.
Leads the execution of brand service initiatives in event management areas.
Develops an event management strategy that is aligned with the company’s business strategy and leads its execution.
Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.
Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Creates and achieves the annual banquet budget.
Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Requirements

High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.