The Event Manager will be responsible for working directly with the hotel operations teams and clients to ensure the perfect execution of meetings and events, serving as the main point of contact for the client and overseeing the event through execution. This role involves managing the event booking process, supervising banquet events, cultivating client relationships, and collaborating with sales and revenue teams to maximize profitability while maintaining guest satisfaction.

Responsibilities

Responsible for working directly with the respective operations teams and clients to ensure the perfect execution of meetings and events.
Manage event booking process, including assessing client needs, reviewing and recommending food and beverage, décor, floral, audio/visual, vendor, and venue options with the client, tailoring opportunities to meet the client’s vision, generating contracts, and negotiating terms.
Serve as the main point of contact for the client and oversee the event through to execution.
Supervise the execution of banquet events and monitor service provided by banquet staff.
Cultivate relationships with new and existing clients to generate business.
Formulate sales and marketing strategies for the assigned hotel.
Organize and facilitate tours for potential clients.
Collaborate with the sales team, revenue management, and Hotel General Managers to maximize the profitability of properties while maintaining guest satisfaction.
Coordinate with the accounting team to ensure all payments are received and processed accurately.
Ensure knowledge of and adherence to standards by the banquet team to achieve optimal sales service and client retention.
Proactive solicitation of new business to achieve sales and revenue goals.
Negotiate food and beverage pricing and other services.
Assist client in menu planning: coordinate food, beverage, room set up, and other services as requested by the client.
Detail banquet event orders and process client invoices.
Compile sales reports as required in a timely and accurate manner.
Maintain accurate and up-to-date records of all activity/transactions.

Requirements

2+ years of sales and catering experience with a strong emphasis on social events
Proven track record in social and corporate catering
Previous hotel experience preferred
Strong Leader of people
Strong presentation skills
Excellent writing skills (grammar/punctuation/spelling)
Intermediate to advanced computer skills (experience with Delphi systems)
Familiar with common computer software programs

Benefits

Medical Insurance with Company-Funded HRA, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Wide-Array of Supplemental Insurance Offerings, Paid Time Off Programs, Employee Assistance Program, 401K Plan – Traditional & Roth Options with Employer Match, Hotel Discount, Travel Program for Associates & Family, Exclusive Associate Discounts – Travel, Entertainment, & Retail, Training and Development Programs, Career Advancement Opportunities