As a Groups & Events Coordinator at Lisbon Marriott Hotel, you will be responsible for coordinating group and event functions, ensuring all arrangements are met. You will liaise with group coordinators, analyze banquet event orders, and respond to special requests. Your role involves following company policies, maintaining professional standards, and supporting the team to deliver excellent guest service.

Responsibilities

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
Respond to and try to fulfill any special banquet event arrangements.
Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Requirements

Previous work experience in the area
Speak fluent English and Portuguese
Proactive, creative and flexible mindset

Benefits

A professional environment to work in;
Personal coaching & training to support you in your day-to-day job;
Career opportunities within Marriott International;
A TakeCare program, where we focus on your wellbeing in general and organize several healthy and fun activities throughout the year;
Marriott International discounts for F&B and stays
Many social activities, such as our Associate Appreciation Week;
Included private health insurance;
Included psychology services;
Payroll benefits such as childcare subsidy and language subsidy, when applicable;
All meals at our canteen are included.