The Event Coordinator partners with guests to plan and deliver memorable birthday, group and corporate events, creating a tailored experience based on each guest's needs. The role involves selling, scheduling and coordinating events, prospecting and cold calling to build repeat business, and supporting local store marketing to drive walk-in and event sales. The coordinator works with the Sales Manager to meet budgeted sales targets and quarterly plans, inputs sales and guest information into company systems, and attends weekly sales meetings. Daily duties also include upholding cleanliness and safety standards, performing opening, mid-day or closing tasks, and acting as an ambassador for the brand's fun-focused culture.

Responsibilities

Upholding our cleanliness and safety standards (We take this seriously!)
Welcoming and engaging with all Guests, all while being an ambassador of FUN
Understanding all aspects of our event packages, and add-ons
Selling, scheduling and coordinating corporate, group, and birthday events (let the FUN begin!)
Utilizing systems and programs to input sales revenue, guest information, and create follow up tasks related to the business
Partnering with the Sales Manager to exceed budgeted birthday, group and event sales targets, and achieve quarterly sales plans
Prospecting and cold calling to develop ongoing relationships for new and repeat business
Supporting local store marketing initiatives to drive walk-in and event sales
Attending and engaging in weekly sales meetings to share strategic ideas that support the business
Performing opening, mid-day or closing duties

Requirements

Prior food & beverage or retail experience; sales experience a plus
Guest focused mindset (We heart our Guests!)
Teamwork is a must (Teamwork makes the dream work!)
Relationship building (very important!)
Proficient in software such as; Excel, Microsoft Office and CRM
Can effectively communicate with Management, Team Members, and Guests
Availability to work days, nights and/or weekends and holidays

Benefits

Awesome culture that’s inclusive, rewarding and FUN!
50% off food, beverages, activities and unlimited game play!
Tuition Reimbursement Program (yes please!)
We help others grow! (internal promote culture)
Be part of a New Center Opening Team!
Our rewards and recognition program rock!
Benefits and paid time off (for those who qualify)
Our Family Fund helps our Team Members financially in their time of need
Become a Certified Trainer (aka, the best of the best!)