The Event Coordinator partners with guests to plan and deliver memorable birthday, group and corporate events, creating a tailored experience based on each client's needs. The role involves selling, scheduling and coordinating events, inputting sales and guest information into internal systems, and following up on leads. The coordinator works closely with the Sales Manager to meet and exceed event sales targets and quarterly plans, while also prospecting and cold calling to build repeat business. Additional duties include supporting local store marketing, attending weekly sales meetings, and handling opening, mid-day or closing office tasks while upholding cleanliness and safety standards.

Responsibilities

Understanding all aspects of our event packages and add-ons
Selling, scheduling, and coordinating corporate, group, and birthday events (let the FUN begin!)
Utilizing systems and programs to input sales revenue, guest information, and create follow-up tasks related to the business
Partnering with the Sales Manager to exceed budgeted birthday, group, and event sales targets and achieve quarterly sales plans
Prospecting and cold calling to develop ongoing relationships for new and repeat business
Supporting local store marketing initiatives to drive walk-in and event sales
Attending and engaging in weekly sales meetings to share strategic ideas that support the business
Performing opening, mid-day, or closing office duties; including upholding our cleanliness and safety standards

Requirements

Prior sales experience; food & beverage or retail experience is a plus
Guest-focused mindset (We heart our Guests!)
Teamwork is a must (Teamwork makes the dream work!)
Relationship-building (very important!)
Proficient in software such as Excel, Microsoft Office and CRM
Can effectively communicate with Management, Team Members, and Guests
Availability to workdays, nights, and/or weekends and holidays

Benefits

Awesome culture that’s inclusive, rewarding, and FUN!
50% off food, beverages, activities, and unlimited gameplay!
Tuition Reimbursement Program (yes, please!)
We help others grow! (internal promote culture)
Be part of a New Center Opening Team!
Our rewards and recognition program rock!
Benefits and paid time off (for those who qualify)
Our Family Fund helps our Team Members financially in their time of need
Become a Certified Trainer (aka, the best of the best!)