Audio Visual Technician, Part-time

El Técnico de Audio Visual es esencial para ejecutar eventos en el Denver Art Museum (DAM). El técnico elige trabajar en un turno y es responsable de ejecutar las notas descritas para ese evento según lo indicado por el Gerente Senior de AV. Configura, opera y desmonta sistemas audiovisuales para el evento asignado, identifica e implementa técnicas de resolución de problemas, y brinda una experiencia de servicio al cliente positiva. Trabaja en estrecha colaboración con el equipo de IT y el Técnico Líder de AV.

Responsibilities

• The technician elects to work a shift and is responsible for executing the notes as outlined for that event as outlined by the Senior AV Manager.
• Setup, operate, and strike audio-visual systems for the assigned event.
• Quickly identify and implement smart troubleshooting techniques for common issues in AV environments.
• Deliver a successful and positive customer service-oriented experience for your audience and client.
• Be able to quickly absorb the knowledge of DAM policies, restrictions, and procedures sufficient to coordinate and execute technical programs without violating the security of the museum and its collections.
• Work at least 1 event per month.
• Extend assistance and a customer service-oriented approach to 3rd party vendors on events as required with integration into DAM AV systems.
• Adhere to IT/AV departmental policies as outlined.
• Other duties as assigned.

Requirements

• A qualified candidate is a quick study, prioritizes aesthetics, and models staying calm under pressure in stressful situations.
• Can exercise good judgement in difficult problem-solving situations.
• Candidates should have basic knowledge and real-world experience in using audio-visual equipment within professional event environments.
• A strong understanding of conventional signal flow within audio, video, and lighting systems.
• Professional working proficiencies with:
• Digital audio systems, wired and wireless,
• Digital video recording camera and playback systems,
• Conventional theatrical lighting systems and portable lighting for video, and
• Apple & Microsoft operating systems, business, creative, playback, streaming and broadcasting applications.
• Should be tactful and patient.
• Should be organized and strategic.
• Excellent at working alongside their peers collaboratively to do whatever it takes to “keep the magic alive” for an event.
• Great at following instructions and filling in missing steps logically when necessary.
• A professional style of communication.
• The ability to keep AV setups very tidy and safe.
• High school diploma or GED.
• Minimum of 1-3 years’ on-the-job experience providing audio-visual and/or technical support.

Nice to have

• Understanding of integrated IT networked environments is a plus.

Benefits

• Perks & Benefits: Free DAM Family Membership; 4 hours of personal time plus Colorado paid sick leave; Employee Assistance Program; subscription to Headspace; 403(b) Retirement Plan with immediate eligibility to contribute; those who meet the requirements after one year and 1,000 hours qualify for the 3% non-elective contribution and 2% match program; and more. This position is based at the Denver Art Museum, which only has a pay-to-park option. Discounted parking is available. Free RTD Eco Pass.