Events Coordinator

Responsibilities

• Review event schedules, floor plans, attendance projections, room sets, timelines, and operational requirements.
• Coordinate staffing requirements based on event size, attendance, timing, venue requirements, and event complexity.
• Prepare staffing schedules and deployment plans in partnership with the Site Director and Operations Supervisor.
• Coordinate labour resources and supplemental staffing for peak periods, rapid turnovers, and concurrent events.
• Participate in event planning meetings, operational briefings, and post-event debriefs.
• Act as a key operational contact for venue representatives regarding cleaning and event service requirements.
• Coordinate with security, food services, maintenance, event operations, and third-party service providers.
• Conduct pre-event inspections to ensure spaces are clean, safe, and event-ready.
• Monitor service quality throughout events and coordinate corrective action when required.
• Track service requests, labour utilization, operational issues, and event-related activities.
• Prepare post-event reports, service summaries, labour notes, and recommendations for improvement.
• Track and verify client billables related to event services.
• Support KPI reporting, audits, incident reporting, and operational documentation.
• Promote compliance with company, client, venue, and health and safety requirements.
• Support environmentally responsible practices, including waste diversion and safe chemical handling.
• Escalate operational concerns and service issues to management as required.

Requirements

• Diploma or degree in Event Management, Hospitality, Business Administration, Facilities Management, or a related discipline is preferred.
• Minimum 3 years of experience in event operations, venue services, hospitality, facilities management, commercial cleaning, or a similar environment.
• Experience coordinating teams, schedules, resources, or operations in a fast-paced environment.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Proficiency with Microsoft Office and scheduling or operational reporting systems.
• Strong attention to detail and a customer-service mindset.
• Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays based on event schedules

Nice to have

• Experience working in a convention centre, arena, stadium, hospitality, or other large-scale public assembly environment is an asset.

Benefits

• Employee Referral Program
• Fully covered supplemental medical and dental care benefits.