The Special Events Coordinator primarily assists and manages the coordination of non-baseball special events at Werner Park. Responsibilities include maintaining customer records, coordinating the selling and booking of events, acting as event manager on the day of events, and building relationships with clients to secure events. The role also involves leading ballpark tours, networking to generate leads, and acting as a liaison with the parent company and military contacts.

Responsibilities

Maintain records of all customers and prospects by utilizing CRM software, TripleSeat
Coordinate the selling, booking and contracting of special events through CRM software, TripleSeat
Assist with maintenance of merged Werner Park game and event(s) calendar
Act as event manager at Werner Park on the day of the event
Coordinate reports after each special event, including sending satisfaction surveys to clients and reporting them as needed
Meet or exceed budgeted yearly department, sales, and event goals
Build and foster relationships with past, current and potential new clients to secure special events at Werner Park
Research, develop and manage a list of potential new partners
Proactively create opportunities for new business with existing customers
Lead ballpark tours with the intent of closing business
Provide excellent customer service and care to all customers and prospects
Networking at in-house and off-site events to generate new leads for special events
Act as the lead contact with parent company, DBH, on national events
Act as the lead military/Offutt liaison for club by building and maintaining relationships with the intent to help build team promotional nights and club special events
Work with the front office team, as needed, to achieve the objectives of sales, marketing, tickets, and community relations departments through sales calls
Other duties as assigned

Requirements

Excellent customer service skills
Ability to solve problems quickly
Attention to detail
Ability to prioritize and manage multiple projects
Excellent written and verbal communication skills
Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs
Valid driver’s license and ability to drive for organizational business
Ability and willingness to work varied and long hours including nights, weekends and holidays

Nice to have

Bachelor’s Degree in Event Planning, Hospitality or Sports Marketing/Management or related field preferred

Coordinator, Special Events (57689)

Responsibilities

Requirements

Nice to have