Birthday Party Sales & Event Manager - Orlando, FL

El rol es de gerente de ventas y eventos para fiestas de cumpleaños, enfocado en convertir leads en reservas, coordinar la logística de los eventos y supervisar al equipo de anfitriones. El objetivo principal es asegurar una experiencia de alta calidad para los clientes y alcanzar los objetivos de ventas.

Responsibilities

• Manage birthday party inquiries, bookings, and event planning
• Convert leads into confirmed reservations via phone, email, and in-person consultations
• Assist customers selecting party packages, upgrades, and add-ons
• Coordinate party schedules and confirm event details with guests
• Supervise party hosts and ensure high-quality event execution
• Track bookings, sales performance, and event schedules
• Resolve guest concerns and ensure customer satisfaction

Requirements

• Experience in sales, event planning, hospitality, or entertainment venues preferred
• Strong communication and organizational skills
• Ability to manage multiple events simultaneously
• Leadership experience supervising staff preferred
• Comfortable working weekends and busy event days
• English and Spanish required

Nice to have

• Portuguese is a strong plus